Now supporting curbside and passenger experience programs nationwide.

Facilities · Staffing · Operations

Facilities, Staffing & Operations Management

One accountable partner for the people and places that keep your business running.

Renton, Washington · Serving Seattle, South King County & the Eastside

H2 team member assisting travelers at Seattle-Tacoma International Airport

Who we are

Built inside the contracts that run airports, agencies and corporate campuses

H2 Consulting Partners is a Renton-based operations firm. Our team currently staffs and manages a public-facing service operation at Seattle-Tacoma International Airport, and our leadership brings hands-on experience running corporate buildings, vendor contracts and field operations.

Know the operation. Staff it to demand. Hold every standard, every shift.

Services

Four services, one point of accountability

Staffing & Workforce Management

Recruited, trained and supervised teams scheduled to your real demand, with coverage reporting you can see.

Day Porter Services

Lobbies, restrooms, common areas, lots and amenity spaces kept guest-ready throughout the business day.

Janitorial & Facility Support

Nightly and scheduled cleaning, turnovers and specialty work, managed to a written scope and quality checks.

Facilities & Operations Management

Vendor contracts, service agreements, procurement and compliance managed end to end.

Case study · Seattle-Tacoma International Airport

Rental Car Curbside Assistance for the Port of Seattle

$5M

Multi-year contract value (up to)

784

Labor hours scheduled per week, at peak

365

Days a year, 3:00 a.m. to midnight

Three work locations — the North and South terminal bus zones and the Consolidated Rental Car Facility — staffed, supervised and reported on by H2, with a two-hour response commitment to Port management.

How we work

How we run a 365-day staffed operation

Staffing

Recruit, hire and train curbside assistants and supervisors; build schedules around TSA passenger forecasts and shuttle schedules.

Safety & compliance

Port-approved Safety Plan and Job Hazard Analysis; airport rules, DHS/TSA security and badging requirements.

Quality control

Written SOPs, quality checks, complaint escalation plan and participation in the Port's customer comment program.

Service on the ground

Queuing and crowd control, baggage handling, wayfinding and mobility assistance for guests with special needs.

Reporting

Monthly staffing reviews with weekly updates to the Port Contract Administrator; open shifts reported in real time.

Building operations

Corporate building operations for the Greenspun family of companies

Before SEA, H2's operations leadership managed maintenance, procurement and property operations for American Nevada Company's corporate buildings in Henderson, Nevada. That is the same discipline we bring to Seattle-area property managers and building owners today.

  • Building maintenance

    Day-to-day upkeep of corporate buildings

  • Service contracts

    HVAC, copiers, printers and other vendor agreements monitored

  • Procurement

    Materials sourced for construction and building projects

  • Vendor management

    Daily supply ordering and vendor coordination

Ownership experience

A cleaning business built on five-star service

Our leadership owned and operated Exclusive Mobile Detailing, delivering cleaning and car detailing services directly to customers. Every customer rating we received was five stars. That same attention to detail now goes into every lobby, restroom and workspace we clean.

5.0

Every customer rating

What you get with one accountable partner

One contract, one call

We manage every service and vendor, so you're not chasing five companies when something slips.

Compliance first

Safety plans, hazard analysis, OSHA-minded crews and ADA awareness built in from day one.

Staffed to real demand

Schedules built around your traffic, events and seasons — not a fixed headcount.

Reporting you can see

Regular staffing and performance updates, the way we report to the Port of Seattle.

Begin where you need us most

01

Coverage

Staffing and day porter teams for a building, lot, lobby or peak season. Fastest way to see how we work.

02

Operations Assessment

A fixed-fee review of your vendor contracts, spend, compliance gaps and service levels, with a clear action plan.

03

Full Facilities Management

H2 runs operations end to end — staffing, porters, janitorial and vendor management under one contract.

Let's talk

Let us walk your property and show you what one partner can do.

Christina Howard, President · Karl Howard, Vice President

425-659-3469 · info@h2consultingpartners.com

Contact H2